Washington County
Emergency Communications

Washington County's Public Safety Answering Point

Washington County Emergency Communications District has supplied 9-1-1 and public safety dispatch services to the residents of Washington County — including the incorporated areas of Johnson City and Jonesborough — since November 1988. Washington County is located in Northeast Tennessee, approximately 30 miles from Virginia and North Carolina.

As a consolidated PSAP and Dispatch Center, we answer all 9-1-1 calls in Washington County, Johnson City, and the Town of Jonesborough, and coordinate response with multiple agencies throughout Washington County, Johnson City, and the Town of Jonesborough.

Agencies We Serve

• Johnson City Police Department
• Johnson City Fire Department
• Washington County Sheriff's Office
• Washington County/Johnson City EMS
• Jonesborough Fire Department
• Washington County Volunteer Fire Departments
• Other First Responder Agencies Countywide

A Career with Washington County 911

A Public Safety Telecommunicator can be a highly rewarding career for individuals passionate about helping people in need during emergency situations. It requires strong communication, decision-making, and multitasking skills, as well as the ability to remain composed under pressure.

As a Telecommunicator, you'll need sharp attention to detail, excellent typing and organizational abilities, and the confidence to handle fast-paced, high-stakes situations — making a real difference in your community every single day.

Address Requests & GIS Services

Washington County Emergency Communications District has been designated by Washington County to assign street addresses (also known as 9-1-1 addresses) for the unincorporated county. WCECD also assists the City of Johnson City and Town of Jonesborough with addressing and performs address verification for agencies, businesses, and individuals.

Addressing Forms

Submit the appropriate form below to request a new address. For private drive requests please call the Addressing Office.

Post Your Address

A clearly visible address helps emergency responders find you faster. Make sure your house number is posted at the road and easy to read day or night.

Special Needs

Special Needs Entry Request is a program for individuals with special needs in Washington County, the City of Johnson City or Town of Jonesborough, TN. This program allows the Washington County 9-1-1 call center to accept that information and share that information with emergency responders prior to their arrival at an emergency scene.

Request for Information

Public records (radio, telephone, and/or other data) may be released upon submission of the proper request form, a valid photo ID, and applicable fees. Exceptions are prescribed by law — WCECD will notify involved agencies to verify the information is releasable.

Requests are typically fulfilled within 7 business days and must be picked up during regular business hours. Please call (423) 979-1500 (Opt 4) for any questions.

You will need Adobe Acrobat (or a compatible PDF reader) to complete the form.

Live CAD

View active wreck and fire calls in Washington County in real time through our public Computer-Aided Dispatch feed.

Washington County 911