WC911 Telecommunicators receives and dispatches Public Safety calls for service, primarily through the 9-1-1 lines or other sources. The telecommunicator is trained on Emergency and Non-Emergency Call Taking, Law Enforcement Dispatch, Fire Dispatch, Medical Dispatch, and other Non-Emergency Dispatch positions.

The telecommunicator must be able to process emergency 9-1-1 calls and other calls by paying attention to detail when obtaining and recording information, making split second decisions concerning the priority and nature of the incoming calls and assigning unit response. This information is entered into a computer aided dispatch (CAD) system and must be relayed to responders in a concise and accurate manner using a radio system.

Requirements

• At least eighteen years of age.
• A citizen of the United States.
• A High School graduate or possess an equivalancy.
• Pass Background Check including Criminal History and Drivers License.
• Shift Work including Weekends & Holidays
• Organizational Skills Accurate & Precise
• Team Player with Great Customer Service Skills
• Able to Multi-task
• Typing minimum 30wpm
• Basic Computer Skills

Contact us for additional requirements including completing classroom and on the job training programs and obtaining certifications as required.

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