Monday October 18, 2021

Washington County Emergency Communications District has supplied Enhanced 9-1-1 and public safety dispatch services to the 120,000+ residents of Washington County (including the incorporated areas of Johnson City and Jonesborough) since November 1988. Washington County is located in Northeast Tennessee, approximately 30 miles from Virgina and North Carolina.

As a consolidated Public Safety Answering Point(PSAP) and Dispatch Center we are responsible for answering all 9-1-1 calls in Washington County, Johnson City and the Town of Jonesborough. Our Dispatch Center serves the Johnson City Police Department, Johnson City Fire Department, Washington County Sheriff's Department, Johnson City/Washington County EMS, Volunteer Fire Departments, and First Responder Agencies throughout Washington County Tennessee.

A picture of dispatch

News and Events from WC911

National Public Safety Telecommunicators Week

Washington County 9-1-1 is celebrating the second full week of April (April 11-17) as National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials (APCO) International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving assistance to the world’s citizens.
Telecommunicators to be honored

For National Public Safety Telecommunicators Week The Mayor and Washington County Commission will be honoring Washington County 9-1-1 Telecommunicators and Staff with a proclamation at the March County Commission meeting.
Thank you Mayor Grandy and Commission.


Washington County Emergency Communications District has been designated by Washington County to assign street addresses (or also known as 9-1-1 addresses) for Washington County. The City of Johnson City and the Town of Jonesborough has requested to address and maintain addresses for their respected cities. Washington County 9-1-1 assists Johnson City and Jonesborough with addressing as well as does address verification for various agencies, businesses and individuals.

Addressing Forms

These forms are here for your convience with requesting a new address or a Private Drive. Please contact our office if you have any questions about the forms or how to get an address. Our office hours are Monday thru Friday 8:00 a.m. to 4:30 p.m. Please do not call 9-1-1 for addressing information.


Posting your address is important! A good (and visible) address helps emergency responders find you!

A Career with WC911


Use the button below to learn more...

Emergency Notification

Use the button below to be directed to our Emergency Notification Site

Live CAD

Use the button below to view Wrecks and Fire Calls in Washington County

Request for Information

Any request for information (Radio/Telephone/Data) that has been deemed public information will be released to anyone requesting the information after the proper forms and Photo ID of the requester have been submitted and fees paid to the Washington County Emergency Communications District (WCECD).

Exceptions to this policy are those prescribed by law. After a request is made, WCECD will attempt to notify any agency involved to ensure that the requested information does not belong in the exception category.

All Requests will be available within 7 business days after the form and fees are submitted. Requested information may be picked up only during regular business hours.

See the Request for Information form for more details. Click the button below for a form. You will need Adobe installed to display the PDF form.